Fee for Lost/Stolen Metro Transit Pass

Instructions for replacing lost or stolen cards:

Pay fee of $5 for registered card replacement or $10 for unregistered card replacement by clicking "Add to Cart" and filling out the form (there is an option later to add $5 or $10).
When paying for the fee, make sure you enter the account number correctly, otherwise there will be an additional $35 processing fee.
Once you have submitted your payment, please forward your emailed receipt to infocenter@stkate.edu to validate payment. Or, print your receipt to take with you to pick up your replacement pass.
Visit the Information Center in the Coeur de Catherine, second level, Room 260 to pick up your new pass. A valid St. Kate’s ID will be required to pick up your pass.
Register your pass with Metro Transit at metrotransit.org. Metro Transit policy states that the pass can be replaced if defective or lost, as long as the pass is registered.
The North Star Commuter Trail is not included with the College Pass. Therefore, additional money will need to be added to the card to use this trail system.
Important: Keep the bus pass away from credit cards and electronic devices since it can be deactivated.

Your price will appear at the end of your order.

The Information Center hours are the following, but may be modified for holidays:

Questions? Contact the Information Center at infocenter@stkate.edu